Telecom Service Management (TSM)
Telecom Service Management: Hassle-Free and Cost-Effective
Competitively priced telecom contracts, efficient management of subscriptions in combination with mobile and IT equipment. With TSM, you can be sure that your contract management is in order and your telecommunications processes are streamlined. Our user-friendly platform provides a clear overview of all costs and data in one place. Whether it’s VoIP, mobile, or landline telephony, we ensure that hardware and networks continue to function optimally. In addition, your employees can contact our service desk daily for assistance with any day-to-day operational questions.
- Provides control over costs
- Streamlined Telecommunications Processes
- Streamlined Contract Management
- Taking the Burden Off Employees & the IT Department
- Competitive Rates and Financial Alerts
The Benefits of TSM
Management & Expansion of Your IT Infrastructure
We are happy to work with you proactively. For example, you can have Movida fully manage and expand your IT infrastructure. Think of an environment where mobile devices such as smartphones, tablets, and laptops are monitored, secured, and configured remotely. Or a central database of all IT components in your organization.
Service Desk
Our service desk staff handle all operational inquiries from your employees. With their extensive knowledge and years of experience, they take the pressure off your IT department by handling all calls, emails, and tickets directly in accordance with the agreed-upon Service Level Agreement.
Cost-effective and transparent contract management
We have agreements with all telecom providers, understand the rules of the game, and negotiate rates and terms with providers, ensuring that you never pay too much or end up paying twice. Our rate structure is transparent, so you always know exactly where you stand.
Flexible and versatile
Employees choose for themselves how and when they are available and on which device. Every installation is handled on a “one-stop” basis: you receive new and replacement devices at any location you choose, installed and set up with the correct information, settings, and (CRM) data.
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About Movida
What began with a single customer and a request to manage 900 cell phones has since grown into the management of more than 44,000 assets. In our early years, everything revolved around numbering plans and call forwarding. At the time, that was the core of mobile communications management, but digitization has virtually eliminated it.
Today’s challenges revolve around the complexity of devices, data, and cost management. Whereas accessibility used to be the main concern, insight, control, and optimization are now the biggest stumbling blocks for many companies and organizations. We make the complexity of mobile communications manageable and ensure continuous process improvement, so you can maintain control, enjoy peace of mind, and save on costs.
Satisfied Customers
“If you’re looking for a provider for comprehensive trip tracking, I would definitely recommend Movida”
“You know what to expect from each other”
“They really put themselves in your shoes.”
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